Shipping
Orders are processed for shipping Monday through Friday 9:00 AM Â 4:00 PM EST. Orders received after 12:00 noon will not ship until the following business day. Orders received on Saturday or Sunday cannot be shipped until Monday. Most orders are shipped within 48 hours. If we cannot ship your order within 48 hours you will be notified by phone or e-mail.
We ship either 1st Class Mail, Priority Mail, standard USPS based on the size and weight of the product. If any of the items that you order are on back-order, you will be notified by phone or e-mail. You can always cancel if you cannot wait for a back-order. We can also ship partial orders if you request but reserve the right not to split small orders for one shipping price. Orders shipped to more than one address will be charged an additional fee for each address.
Shipping charges are based USPS rates from Ocean City MD to your zip destination.
Returns Policy
For items purchased on shopping.atbeach.com, If you are not satisfied with your purchase, return it to At The Beach Enterprises Inc. via USPS mail within 15 days from purchase date. We will exchange it or offer you a refund based on your method of payment. Shipping charges will not be refunded.
Some items cannot be returned if opened. No items can be returned if used.
- Box up the item and include all packaging/accessories.
- Enclose the original packing receipt and an explanation for the return.
- Ship your package to: At The Beach Enterprises Inc., PO Box 2179., Ocean City, MD 21843.
- If you are returning an item for an exchange, you will receive your replacement item within 10 business days after we receive your return, provided the item is in stock. If you are requesting a refund, your credit card account will be credited within 2 business days after we receive your return.
For additional questions e-mail sales@atbeach.com / or call us 410-250-6000 / 800-519-3404 Monday through Friday 9:30 AM to 4:00 PM. (Eastern Standard Time)
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